Responsibilities

• Understanding customer requirements and project KPIs
• Planning the activities, and involvement in project management activities.
• Install, configure and deploys complex systems and platforms meeting the client needs and specifications.
• Systems Administration, configuration, integration and testing based on Technical and Business requirements.
• Systems Troubleshooting and supporting.
• Implementing various development, testing, automation tools, and IT infrastructure
• Setting up tools and required infrastructure for all types of environments (DEV, TEST, PROD )
• Monitoring the processes during the entire life cycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

Required Skills & Qualifications:

• Bachelor in computer science or similar
• 4 to 5 years of working experience using various tools 
• Server’s operating systems (Linux and Windows).
• Application & Web/Proxy servers ( IIS, Tomcat, Apache, Nginx ..etc).
• Database Systems such as MySQL, Oracle , and Microsoft SQL Server.
• Docker, Kubernetes, CI/CD tools, yaml, github.
• IT Infrastructure (HW/SW , Network, Firewall, Security …etc).