• Define and own product vision, strategy, and roadmap — covering near-term delivery, medium-term capability building, and long-term direction across a portfolio of digital products
• Translate business objectives into prioritised product backlogs with clear acceptance criteria across multiple concurrent product streams
• Develop and maintain product business cases including value propositions, success metrics, and investment rationale
• Lead product discovery — opportunity assessments, problem framing, and hypothesis-driven experimentation
• Identify inter-product dependencies, shared capabilities, and platform reuse opportunities to maximise delivery efficiency

• Serve as the primary accountability point between business stakeholders, technology teams, and external partners
• Translate technical decisions into business language and business priorities into technical direction — fluently in both directions
• Manage stakeholder expectations through structured communication, regular reporting, and transparent governance
• Run product review meetings and cross-functional alignment sessions representing both product intent and technical integrity

• Lead agile squads through sprint planning, backlog refinement, retrospectives, and release planning
• Proactively identify, assess, and manage delivery risks — maintaining a live risk register and escalating with recommended mitigations before they impact timelines
• Manage scope changes, dependency conflicts, and non-standard delivery events — ensuring all decisions are documented
• Remove delivery impediments and escalate blockers to maintain squad velocity and quality
• Collaborate with UI/UX, BA, Development, QA, and Platform teams to ensure design intent translates faithfully within delivery constraints
• Define and track product metrics, OKRs, and KPIs to measure outcomes and drive continuous improvement

• Engage directly with solution architects and integration engineers on system design — application architecture, API design, data flows, and integration patterns
• Develop and own the technical product roadmap — sequencing foundational platform work to unblock feature delivery
• Assess and recommend build/buy/configure/integrate decisions, weighing technical debt, scalability, and total cost of ownership
• Maintain deep working knowledge of the technology stack — OutSystems Reactive Web, Pega Constellation, REST/SOAP APIs, cloud infrastructure, and data pipelines
• Evaluate and challenge architectural proposals, vendor technical claims, and platform constraints
• Own technical debt as a first-class product concern — track, prioritise, and advocate for technical health investments
• Define and govern non-functional requirements — performance, security, scalability, availability, and accessibility
• Design product flows for AI-embedded features — conversational agents, intelligent recommendations, AI-assisted decision workflows

• Own the Voice of Customer function — design and execute user research programmes including interviews, contextual enquiries, surveys, and usability sessions
• Synthesise qualitative and quantitative findings into actionable insights that directly inform backlog prioritisation and product strategy
• Build and maintain user personas, journey maps, and jobs-to-be-done frameworks as living artefacts
• Champion a user-centred product culture across squads and stakeholder teams
• Use LLM-based assistants to accelerate research consolidation — applying critical judgement to validate all AI-generated outputs

• Produce high-quality PRDs, user stories, and functional specifications capturing both business intent and technical constraints
• Develop and maintain product business cases including value propositions, success metrics, investment rationale, and feasibility assessments
• Use LLM-based tools to accelerate drafting of documentation and stakeholder communications — reviewing and adapting all AI-generated content for contextual fit

• Act as the product management subject matter expert — mentoring junior and peer product owners on methodology, prioritisation frameworks, and delivery best practices
• Define and champion PM standards, templates, and ways of working across the organisation
• Stay current with emerging trends in product management, low-code delivery, and AI-assisted workflows — recommending tools for adoption where relevant

A technical degree is strongly preferred over a purely business background.

• 10+ years in Product Management with demonstrable technical depth and hands-on engagement with engineering teams
• Demonstrated experience managing a portfolio of multiple digital products simultaneously with portfolio-level prioritisation and technical roadmapping
• Proven track record of influencing or owning specific technical decisions alongside architects and engineers
• Experience delivering digital products on enterprise platforms — low-code, SaaS, or custom-built — for both internal and external stakeholders
• Demonstrated experience leading agile squads in complex, multi-dependency enterprise environments
• Track record of mentoring product owners or business analysts and contributing to PM standards development
• Proven experience planning, facilitating, and synthesising user research — both qualitative and quantitative
• Hands-on experience using AI/LLM tools in product workflows is strongly preferred