Omnix & Novomind provide a unified customer experience and communication platform, providing your customer service agents with a single view for all customer interactions – across all digital channels. With this platform, you can integrate your backend systems and automate your interactions by using state of the art natural language understanding chatbot functionalities.
- Post author:Sharaf Omnix
- Post published:August 31, 2020
- Post category:Digital Transformation / Hybrid Cloud