The goal of a digital transformation strategy is to come up with innovative solutions to elevate an enterprise’s operations into the digital age. Some digital transformation strategies include leveraging digital technologies that will make business impact and improving cybersecurity to protect customers’ environments. It also includes acquiring talents to fit skill requirements and using data analytics to improve current digital systems.

What are the barriers that usually block the path to transformation?

The primary reasons for smooth adoption of digital transformation continue to revolve around understanding culture and having a plan to manage this. Skills come next, and customers need to build the right skills to manage the transformation journey, as well as engage with selected partners to advise and execute the journey for them. Poor quality of internal data can make it difficult to plan the before and after stages of digital transformation. It may also interfere with making the right decisions for the business. Another barrier is the disconnect that begins to creep in, between the original strategy, project execution and project milestones. This must be managed by steering committees and hands-on executive engagement.

Although cloud adoption has accelerated,why are some organisations still reluctant to move to cloud?

The main reasons for laggard behaviour around cloud adoption continue to be around concerns of security and data sovereignty. It is also because of lack of awareness of the benefits, lack of suitable skills to manage, and resistance to make changes to systems and processes due to cost and time challenges.

How are you addressing today’s organisation’s diverse technology needs?
Customers are facing multiple challenges as they embark on their digital transformation journeys, which requires them to refresh strategies, processes, modernise applications, adopt new technologies and enhance systems to achieve desired business outcomes. We guide our customers to focus on various use cases and start with those that will have the highest impact for their enterprise. This is done through our consulting services, where we consolidate requirements, create and deliver solutions and ensure success of the project.

How does the year ahead look for Omnix?
We are witnessing the adoption of solutions in the areas of cybersecurity, hyperautomation, application modernisation, data governance, smart infrastructure and managed services. We are aligning our strategy and skills to ensure that we can support our customers to achieve the desired outcomes from these solution sets.

As a CEO, what will be your focus for 2023?
Over the last 12 months, the nature of the CEO’s role has changed significantly at Omnix. It has become more entrepreneurial. I’m currently adopting new approaches and making organisational changes to align with market dynamics. In this role, I’ll continue to focus on transformational activities around organisational structure, polices and processes to drive growth in revenue and profit.