CEO Omnix International
Omnix International has introduced an innovative Generative Conversational AI solution, a cutting-edge AI-driven technology that integrates both Conversational AI and Generative AI. The solution utilizes AI, machine learning (ML), and Natural Language Processing (NLP), enabling it to increase operational efficiency and lays the groundwork for a future where intelligent systems autonomously can evolve and innovate.
Conversational AI is developed on a no-code authoring platform thatenables bi-directional communication between humans and applications through a native connector. It comes with robust training tools and learning mechanisms, which continuously improve the performance and knowledge of virtual assistants. Additionally, it is equipped with advanced capabilities that enable it to differentiate intent, extract context, and acknowledge sentiment, providing an elevated conversational experience.
“Our Generative Conversational AI solution is a powerful combination of cutting-edge technologies that aims to revolutionise enterprise interactions. It is an NLP engine that supports over 45 languages, making it a game-changer in the realm of intelligent virtual assistants. This solution is a testament to our mission to enhance productivity and satisfaction for enterprises in this transformative phase.” says Walid Gomaa, CEO of Omnix International.
Businesses can significantly improve their user interactions, efficiency, and accuracy while saving time and cost by leveraging conversational automation integrated with Generative AI. This integration allows for the automatic generation of answers for a wide range of generic use cases, streamlining the handling of FAQs and eliminating the need for manual extraction or training.